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What Is CloudOps Cloud Operations?

There are usually multiple cloud engineers that will focus on specific areas of the cloud system. They may also be called a cloud software engineer, cloud security engineer, cloud systems engineer, cloud network engineer, or a database manager. The Infrastructure Engineering team is responsible for making the process of getting a deployable artifact to production and managing it as painless as possible for product teams. Often this looks like providing an “opinionated platform” on top of the cloud provider. Completely opening up a platform such as AWS for developers to freely use can be problematic for larger organizations because of cost and time inefficiencies. Therefore, this group must walk the fine line between providing developers with enough flexibility to be productive and move fast while ensuring aggregate efficiencies to maintain organization-wide throughput as well as manage costs and risk.

In other cases, department or division heads may be involved with cloud initiatives, decision-making, business policy development favoring the cloud and training. Ops people should feel comfortable working with developers on development-specific issues, such as test-driven development (TDD) or versioning. On the other hand, Devs should get seriously involved in operational issues and also seek to get input from Ops when developing new solutions. Ensure that the first and every application cloud operations team structure migrated has a clear definition of what tools, services, and data are required for successful operation, as this will scale out to become an operating map of dependencies for all operations. DevOps improvements can bubble throughout the organization, helping to bring more reliable software applications to fruition faster, which leads to improved performance for the organization as a whole. Ultimately, DevOps helps improve the user experience for employee and customers alike.

Roles and responsibilities on DevOps teams

This is a radical departure from the way in which most operations teams normally operate. The cloud project manager is also responsible for cooperation between all of the other team members and coordinating each component of the cloud migration process. They include infrastructure planning and deployment, cloud architecture design, security processes, and policies, as well as governance frameworks and compliance requirements, to name a few. CloudOps defines strategies and best practices for cloud-related activities, including monitoring and security, as well as providing guidance on cloud governance processes, such as cost management and compliance. This is similar to how DevOps is a set of practices that codifies the delivery of software development (Dev) combined with IT operations (Ops).

Counterintuitively, setting high goals helped bank employees feel freer to test, learn, and think creatively to achieve their targets. Service-level metrics are traditionally defined by activities or individual team outputs, and funding is based on volume. This creates an incentive to increase the amount of activity, rather than improve performance. One of the biggest advantages of working in the cloud—being able to access data from anywhere—can also be one of the biggest disadvantages because of the time and resources required to ensure data flow and transmission is done securely.

CloudOps engineer as a career path

The project manager in a cloud team structure serves as the bridge between the project’s stakeholders and the technical team. This team structure assumes that development and operations sit together and operate on a singular team – acting as a united front with shared goals. Occasionally called “NoOps”, this is commonly seen in technology companies with a single, primary digital product, like Facebook or Netflix.

cloud operations team structure

Cloud operations teams play a critical role in creating an organization-wide culture of continuous governance. Gain an understanding of the different steps in the operational governance maturity model and best practices to help you get started. Your cloud environment contains many moving parts with many people working at various levels.

Top Applications of Artificial Intelligence in Business

By documenting and sharing processes and templates across the team, you can streamline project management, cut time and effort wasted on reinventing the wheel, and ultimately ensure customers get the best results. But an ops manager uses these skills on a bigger scale to unite people and processes seamlessly across the entire organization. If you think it’s time to scale your operations workforce, you’re in the right place.

cloud operations team structure

There are ideas encapsulated by these philosophies which provide important direction and practices, but it’s imperative to not get too caught up in the dogma. Otherwise, it’s easy to spin your wheels and chase things that, at least early on, are not particularly meaningful. It’s more impactful to focus on fundamentals and finding some success early on versus trying to approach things as town planners. In terms of realizing efficiencies, this mostly consists of managing AWS accounts, organization policies (another important security facet), and billing.


Dev and Ops should have a clearly articulated, clear, and understandable common goal and DevOps team structure (for example, “Deliver reliable and frequent SOFTWARE changes”). This isn’t the first or last time Microsoft will shake up its cloud operations, given how central the sector is to the company’s overall business strategy both presently as well as in the immediate and distant foreseeable futures. News about Microsoft inserting cloud ops into Mars chocolates is just the tip of the iceberg for what may result as the company refines its strategies and aligns itself with bigger-picture goals.

  • Fragmented lines of responsibility create confusion about who should be doing which tasks.
  • A cloud project may involve multiple software development teams, each focusing on a particular aspect of the project — be it the user interface, network code or back-end integration.
  • By thinking like a product team, infrastructure and operations groups are better able to serve developers.
  • For example, many organizations have database administrators who specialize in a single database, such as Oracle, SQL Server, or PostgreSQL.
  • Most organizations rely exclusively on dictating business goals from the executive level down.

See how we work with a global partner to help companies prepare for multi-cloud. There are hundreds of tools from dozens of vendors that can be used for CloudOps. Ironically, the challenge for administrators is to limit the number of tools required to maintain high availability in the cloud. The Website is secured by the SSL protocol, which provides secure data transmission on the Internet. Deploy pipelines, measure reliability and find opportunities to improve efficiency.

Agile Project Management

This group owns cloud spend across the organization and, as a result, is able to monitor cumulative usage and identify areas for optimization. This might look like implementing resource-tagging policies, managing Reserved Instances, or negotiating with AWS on committed spend agreements. Spend is one of the reasons large companies standardize on a single cloud platform, so it’s essential to have good visibility and ownership over this. Note that this team is not responsible for the spend itself, rather they are responsible for visibility into the spend and cost allocations to hold teams accountable. In some organizations, an existing corporate compliance officer, the project’s business leader or security specialists may take responsibility for compliance. Because security and compliance are so tightly aligned, compliance specialists work closely with the security team.

cloud operations team structure

That is a substantial shift for most organizations, in which infrastructure resources are pooled so that functional specialists serve the entire application portfolio. On the operations side, SREs oversee incident management, keep track of service-level objectives and indicators, coordinate product releases, and perform such hands-on tasks as monitoring systems and resolving incidents. While a project manager isn’t necessarily a required team member, they can simplify and organize an otherwise complex series of tasks and projects. Hiring a person to keep track of what work is required and by when gives your cloud team members the bandwidth to focus on maintaining a healthy cloud environment.

Related Solutions and Products

It’s a journey – starting with every team member’s commitment to using the following six practices. Operations might be responsible for keeping plenty of talent in the recruitment pipeline, promoting interdepartmental communication, supervising other teams’ activities, and figuring out how to best leverage resources to prevent and solve problems. Guess what helps reconnect those dots to keep everyone working toward the same goal?